Superb beds, clean facilities, and fantastic views of the nearby cathedral.

The bedroom was small and stuffy, lacking air conditioning, with thin walls that let in noise from adjacent rooms and corridors. The live music from a bar nearby thumped into the late hours, disrupting sleep, and street noise from motorcycles and garbage trucks further compounded the issue, making it a challenge to rest at night.

Staying here for a quick visit to see the Cathedral of Puebla was quite the experience. The rooftop view was beautiful and provided a lovely backdrop for our morning practice. We loved the clean room and that it was just a few blocks from the Zocalo, making it super convenient for exploring. However, the noise from the nearby bar made it hard to get a good night's sleep.

Location is perfect for exploring Puebla, but noise from the bar made sleeping difficult. Rooftop views are stunning.

Totally recommend for an overnight stay

Cozy room, helpful staff, with the added bonus of a great location just a short distance from the main plaza and a reliable wi-fi connection to stay connected during your visit.

Nothing to fault

The location is exceptional, just a short walk to the main plaza, allowing easy exploration of the city. Staff were friendly and provided good service, making me feel welcome despite an occasional noisy neighbor. The bed was quite comfy, and breakfast offered a nice selection at a reasonable price. However, the room felt small with few amenities, and the atmosphere lacked warmth during my stay.

Fantastic Location with Friendly Service

We enjoyed our stay immensely! The beds were so comfy, making it hard to leave in the mornings. The staff were welcoming and always ready to assist. Being steps from the central plaza made exploring easy. Don't miss the nearby terraces for drinks under the sun!

I previously visited puebla and this stay at santiago really exceeded my expectations. The rooftop view of the cathedral was amazing The cleanliness and high-quality service.

room noise was a bit bothersome.

The location was perfect, right in the heart of the city, making it easy for us to venture out to cafes and local attractions in minutes. The rooftop area offered stunning views of the cathedral as well as the vibrant Zocalo, creating a beautiful backdrop for leisurely afternoons. We also appreciated the consistently hot water and excellent wi-fi, which made our stay comfortable and connected.

The noise from nearby bars could occasionally disrupt our sleep.

Just a smart choice for a swift stopover in Puebla with good value for cost. The staff were really friendly and helpful whenever I needed something. Check out nearby terraces for a nice coffee.

The room may be cozy, but it was super clean and a bargain for the price. Honestly, you can't beat the location—just a hop from the square!

The mattress felt like a rock. I could've used it as a doorstop! Be prepared for a little eavesdropping action with your neighbors.

All good, fulfills its purpose. Lovely staff who were genuinely helpful in providing recommendations for local eateries.

mattress could be softer